Bill Siwicki

The technology enables end-to-end order and staff pool management, fulfillment, compliance, invoicing and reporting to allow for the management of all flexible labor on one unified platform.

From January 2023 to February 2024, the organization saw an average increase of 168 encounters per week with help from automated processes to help reduce missed appointments – amounting to approximately 7,800 additional encounter numbers and $1.4 million in new net patient revenue.

Patients who otherwise wouldn't have used the health system's physical therapy services because of geographic distance are now staying in-network. The technology also has boosted Emory's value-based care efforts.

One technology CEO discusses the importance of pre-visit preparation – how AI-enabled automation can transform the process and minimize the time physicians spend in the EHR.

That's the advice of CoxHealth Chief Nursing Information Officer Summer Blackerby, RN, who discusses the value of nursing IT experts, and highlights technologies that provide care beyond the bedside, streamline nursing workflows and more.

A 50% reduction in nurse-created discrepancies at medication cabinets and a 20% decrease in the time nurses spend dispensing meds have been two big wins. A 30% increase in storage capacity on the floors is another.

Artificial intelligence tools, combined with Internet of Things and RTLS, can help hospitals and health systems protect their staff members while optimizing workflows. This is the future of healthcare operations, says one chief nursing officer.

The sophisticated program employing patient monitoring, patient tracking and reporting technologies also has enhanced patient follow-up and engagement and yielded a big win on overall healthcare delivery.

As AI continues to evolve, the role of nursing informaticists in steering its integration into clinical workflows is becoming indispensable, says Penn Medicine's VP of digital health.

Daniel O'Connor, RN, a former chief information officer, discusses the fundamental value of including caregivers on IT teams and help-desk support. He also describes the differing viewpoints of physicians and nurses, and gives tips on how CIOs can cost-justify hiring clinicians full time.