Bill Siwicki

In the future, patients will have more access to their own data and more communication channels with their extended care team.

The specialty practice only had to expand support staff by 20 percent to keep pace.

Hospitals say the AI method is in use today automating things humans do well but don't have the time for – and there's much more to come.

Riverside Medical Clinic's no-show rate was 10 percent just after the platform go-live – it was 3 percent just a month later, clearly suggesting a patient preference for texting over phone calls.

King's Daughters boosts medication reconciliation threshold to 77 percent and e-prescribing to 52 percent.

Achieving Stage 7, the top stage, in the HIMSS Analytics Electronic Medical Record Adoption Model is quite a feat.

Hospitals are shaping always-on consumer experiences with cutting-edge digital health tools to access care.

Its clinical use of remote monitoring is focused on congestive heart failure, advanced illness care, tobacco treatment services and inflammatory bowel diseases.

After audits revealed several gaps in identity management, the health system turned to an IG vendor to help it understand which users have access to what and, more importantly, ensure users have the right access to data.

Health IT can often contribute to frustrations, but smart and well-designed technology can offload work, streamline processes and generally make nurses' lives easier.