Bill Siwicki

A security expert offers a variety of suggestions for how to improve security training to effectively beat the threat of ransomware and other criminal mischief.

Four analysts from Black Book, Chilmark, KLAS and PwC offer their expert advice for healthcare CIOs and other IT leaders seeking to make cloud technology work for their organizations.

University Health Care System has replaced the manual process of creating price estimates with a digital tool that’s accurate within 5% – and patients’ upfront payments have been steadily increasing.

Troy Young, chief technology officer at AdvancedMD and a cybersecurity expert, offers IT and infosec professionals some useful advice to help manage the potential of HIPAA audits.

Since launching telepsychiatry, CaroMont Regional Medical Center’s emergency department has reduced length of stay for psychiatric patients by approximately 70%.

The health system used its new population health tools to better manage patient care, ER use, pre-visit planning and value-based care.

The Arizona health system's tech-driven pilot effort has resulted in a 21.6% average reduction in A1c, and 83% of patients report an increase in confidence to self-manage their diabetes.

At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.

The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.

Faith Regional Health Services learned a couple of lessons during its transition from legacy systems, including the importance of training and paying attention to workflows.