Bill Siwicki

Decatur County Memorial Hospital used nearly $700K from the FCC to implement telehealth and remote patient monitoring and improve network infrastructure, helping both providers and rural patients.

The telehealth and RPM use cases the Colorado health system had been prioritizing prior to the pandemic shifted gears when it was forced to fast-track many of its initiatives in a more controlled approach.

The technology has increased the percentage of patients scheduling digitally enabled visits by 65%, and 30% of patients coming in through DexCare-enabled services are net new.

More of those congestive heart failure patients who filled their prescriptions did not get readmitted to the hospital.

"We have shoved so many things to the bedside nurse, between monitoring and documentation I am not sure how they manage the patient anymore."

Burrell Behavioral Health's CIO tells the organization's story of telemedicine expansion spurred by the pandemic – and fueled by patient and clinician desire.

While patients might have traveled from 45 minutes away before telehealth services were available, now the organization is seeing people who live an hour and a half drive away.

A communications technology expert discusses the fragmented processes patients endure getting in touch with a provider, and what she sees as solutions to the problems.

The technology can also help with patient education and discharge, as well as combat clinician burnout, says the CEO of Amwell's Conversa Health.

When Brio Systems took on COVID-19 testing, it suddenly had employers and agencies as customers, which required a whole new view of security. It turned to a security platform vendor for help.