Bill Siwicki

As big tech players like Amazon make further inroads into the industry, an expert on bringing e-commerce strategies to healthcare has some advice for how hospitals and health systems can compete to improve the patient experience.

Its Epic EHR-linked virtual care and RPM technologies score a 97% patient satisfaction rating.

University Hospitals' chatbot now helps manage capacity in EDs and urgent care centers while improving care for patients with chronic conditions.

Telehealth is also extending the behavioral health facility's reach into as many communities as possible: The provider had more than twice as many virtual visits in 2022 than 2021.

The health system has met with success so far, including upticks in nurse and patient satisfaction. Could this be an answer to the nursing shortage?

An Epic physician researcher and a practicing maternal fetal medicine doctor collaborated on a study that produced some powerful results.

An RTM and digital care-management expert walks readers through how the new CPT codes can help provider organizations meet patients where they are: at home.

Andrus on Hudson's memory care residents become more engaged and social using a large gaming table designed specifically for people with cognitive challenges.

The CyncHealth health information exchange for Nebraska and Iowa and its two partners are being recognized by HHS's Racial Equity in Postpartum Care Challenge.

The result the health system's virtual care chief is proudest of: reducing the referral queue from 19,000 patients to 3,000. "That is astounding," he says.