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What We Learned About Health IT During the Pandemic

The pandemic showed healthcare organizations the importance of mobility, collaboration and streamlining clinical workflow. Going forward, IT departments can better support providers in delivering patient care by leveraging these lessons.
By | 5:45 PM
Cathy Donohue, Vice President, Product Management, PatientKeeper
Cathy Donohue, Vice President, Product Management, PatientKeeper
Photo: PatientKeeper

Most EHR systems do a fine job automating the hospital’s administrative and operational functions, but fall short of the mark when it comes to streamlining clinical workflow in a manner that truly supports providers delivering patient care. The pandemic drove this harsh reality home, in particular when care expanded to non-traditional settings, such as temporary triage tents in hospital parking lots. Join Cathy Donohue, vice president of product management at PatientKeeper, Inc., as she reviews some of the EHR-related challenges providers encountered caring for patients during the surge, and how EHRs are likely to evolve following the pandemic.