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TigerText adds desktop app, looks to streamline workflow

The company’s spring 2016 release also includes new features for iOS and Android devices.
By Tom Sullivan , Editor-in-Chief, Healthcare IT News

TigerText on Friday unveiled the spring 2016 release of its secure messaging platform. The latest iteration brings a new desktop application as well as features the vendor said will improve workflow, such as priority messaging and auto-forwarding.

The company described the desktop app as self-updating, with built-in alerts to make information exchange easier and help users coordinate across care teams.

[Also: OCR starts second wave of HIPAA audits: More harm than help in protecting patient data?]

While the desktop app is available for Windows or Mac platforms, TigerText also added features to its iOS and Android offerings, including auto-forward, priority messaging and distinctive rings, a connection status banner, and an active indicator to show when co-workers are available. A new capability called Rooms enables users to communicate in an internal community forum.

Additionally, TigerText added three new functions specifically for Android-based devices: faster navigation via Android’s guidelines, the Android for Work Designation to let users manage TigerText via Google’s MDM tool, and a so-called floating action button that lets users draft messages from an icon.

The company said that users requested these features through its customer feedback program.

Twitter: @SullyHIT
Email the writer: tom.sullivan@himssmedia.com 


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