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Real-time messaging brings patients’ distant loved ones closer

Regular communication improves patient, family and staff morale.
By | 10:15 AM
Healthcare worker working with child in physical therapy room
Photo: andresr/Getty Images

Bethany Children’s Health Center offers inpatient and outpatient services for children aged 0-21 and is the only inpatient pediatric rehabilitation facility in Oklahoma. Many of its patients have families who live far away and can’t visit regularly. Join Amy Gower, parent and family engagement communication specialist at Bethany Children’s Health Center, and TigerConnect CMIO Dr. Will O’Connor as they discuss how TigerConnect’s secure, app-free messaging enables care teams to keep patients and their families connected despite the distance.

Learn how TigerConnect helps Bethany Children’s Health Center:

  • Send and receive real-time messages, pictures and videos to inform patients’ families about their child’s progress in therapy and upcoming events
  • Plan patients’ discharge and continued care with families for better outcomes and fewer readmissions
  • Improve the satisfaction of patients, staff and families through regular communication and feedback about care