Perot Systems has signed a 10-year, $18 million contract to provide IT outsourcing and electronic health records implementation for India-based Max Healthcare.
The agreement marks the Plan, Texas-based company's first full IT outsourcing project in the Indian healthcare industry as well as the company's first India-based healthcare client.
One of the top five healthcare corporate organizations in India, Max Healthcare operates eight medical centers, offers services in more than 30 disciplines and currently has a capacity of 800 inpatient beds. The organization has embarked on an aggressive expansion plan, where it is setting up four large hospital projects in the next two years.
Under the contract, Perot Systems will provide Max Healthcare with full infrastructure management capabilities, data hosting, infrastructure support, project management support, help desk support and the implementation and clinical adoption of an electronic health records system using VistA software, an open-source software platform developed by the U.S. Department of Veterans Affairs.
The integrated Hospital Information System (HIS) and EHR are designed to allow access to complete patient information across MHC and are expected to enable MHC to improve the quality of care and patient healthcare delivery through better record accessibility, computerized physician order entry (CPOE) and care planning.
"Max Healthcare is striving to revolutionize healthcare delivery in India," said Pervez Ahmed, MD, CEO of Max Healthcare. "In this effort, we were searching for a company with broad healthcare experience that could assume the responsibilities for our IT solutions and implement an EHR that would comply with evidence-based medicine and clinical best practice standards, ensuring quality of patient care."
"The engagement with Max Healthcare marks Perot Systems' entry into the Indian healthcare market," said Anurag Jain, president of Perot's applications and process solutions group and managing director for the Asia-Pacific region. "We expect that this new EHR system will enable Max Healthcare to improve the quality of care at the point of care by not only reducing administrative delays, but improving the availability and delivery of the right information for clinicians including nursing care. The new system will involve the highest standard of data security and confidentiality required for a healthcare environment, and will also help eliminate medical errors and ensure standard care workflows across Max Healthcare."
