Nonprofit hospitals are gearing up to digitize their business models, systems and processes in 12 months but most are finding it difficult to attract and retain top talent.
The good news, though, is they also expect their workforce budgets to expand in 2017, according to a national online survey published by cloud-based HR and payroll service provider Datis.
Sixty-five percent of respondents, in fact, indicated that it is either extremely likely or very likely that they will invest in digital strategies within the year, while more than half described themselves as either strategic or transformational in terms of digital maturity.
[Also: IDC pegs digital transformation market at $20 trillion]
That said, only 6 percent strongly agree that they currently have the necessary digital skills they need in-house; 23 percent said they do not have requisite skillsets and 31 percent were unsure.
Making matters more complicated are the findings that 32 percent of nonprofit hospitals face a 20 percent turnover rate and 75 percent said their existing process for recruiting is only slightly or moderately effective.
The upside is that 70 percent of survey respondents said they expect to have a larger workforce management budget in 2017 than in the past – though only 8 percent said it will be significantly bigger.
“As competition rises and change becomes constant, organizations are searching for new ways to improve their processes,” Datis wrote in the report. “This is driving the need for more entrepreneurial-minded leaders that can implement creative approaches to process improvement and service delivery.”
Twitter: SullyHIT
Email the writer: tom.sullivan@himssmedia.com
