GetWellNetwork, Inc., one of the healthcare industry’s largest providers of interactive content for hospitals and their patients, has added several hospitals to its growing list of clients.
The Bethesda, Md.-based company offers the PatientLife System, a bedside-based interactive patient care (IPC) technology that uses the television to deliver personalized healthcare information, education and communications tools to the patient. The system is designed to improve the care process by engaging parents and driving performance improvements in quality, service, operational efficiencies and new revenue opportunities.
On Wednesday, GetWellNetwork announced the signing of new multi-year contracts with six hospitals: the Adventist Health System’s Florida Hospital Memorial Medical Center in Daytona Beach, Fla., and Park Ridge Hospital in Hendersonville, N.C.; Banner Health’s Cardon Children’s Medical Center in Phoenix; Catholic Health Initiatives’ Mercy Medical Center in Des Moines, Iowa; Cook Children’s Medical Center in Fort Worth, Texas; and Doctors Community Hospital in Lanham, Md.
“As we evaluated the landscape of solution providers for interactive patient care, GetWellNetwork’s unique approach to patient engagement stood out,” said Stan Davis, vice president of support services at Cook Children’s Medical Center, in a press release supplied by GetWellNetwork. “During our process, we had an opportunity to attend GetWellNetwork’s annual users conference and were impressed with the engagement of the client community and outcomes they were experiencing with the solution.”
In addition, the company announced that five hospitals have recently launched the PatientLife System: the Adventist Health System’s Florida Hospital East Orlando in Orlando, Fla.; Children’s National Medical Center (in the new neonatal intensive care unit) in Washington D.C.; Henry Ford West Bloomfield Hospital in West Bloomfield, Mich.; Miami Children’s Hospital in Miami; and West Jefferson Medical Center in New Orleans.
“The launch of the GetWellNetwork system at Miami Children’s Hospital has been a logical step emphasizing our commitment in providing patient and family directed care,” said Kevin Hammeran, executive vice president and chief operating officer for Miami Children’s Hospital, in the same press release. “The GetWellNetwork system allows us to educate, entertain, receive patient feedback and respond to this feedback in real time. The technology, combined with Miami Children’s commitment to making our patients and their families active participants in their healthcare, will enhance safety, quality of service and patient satisfaction throughout our hospital.”
In all, company officials say GetWellNetwork’s IPC solutions are in use at more than 10,000 hospital beds around the country.
These contracts follow on the heels of the creation of the Institute for Interactive Patient Care, a research institute launched by the company in May to study the benefits of patient engagement in improving quality, safety and service outcomes. The IPC also acts as an advocate for patients looking to establish patient engagement standards and requirements for healthcare providers and develops new tools for healthcare providers and advancing consumer-directed healthcare initiatives.
“We are excited about our continued growth over the past few months as we expand our client and patient community,” said Michael O’Neil, Jr., the company’s founder and CEO. “Healthcare leaders are recognizing the impact of patient engagement in improving performance outcomes and compliance with quality standards and are turning to GetWellNetwork to achieve this next level of patient care and hospital performance.”
