Clinicians can potentially save nearly an hour per day on clinical documentation by adopting AI-powered EMR systems.
Michael Draheim, chief clinical CIO of Oracle Health Asia-Pacific, talked about how they are moving to a more AI-driven approach in developing EMR systems at HIMSS25 APAC.
Oracle Health is integrating task-specific clinical AI agents into its mobile EMR application, which allows clinicians to interact with their patients while capturing the interaction directly into their workflow.
"I can have a conversation with a patient. And all the things I do within that application immediately go back into their record, where appropriate, to be able to ensure that I have the full integrated treatment pathway. That might include specific actions like a letter back to their GP or a treatment plan after getting discharged from an orthopaedic operation," Draheim explained.
Chart review and note generation are some AI features that it has rolled out to its mobile application in the United States. Moreover, Oracle Health is building specialist-specific AI agents.
"If I'm an endocrinologist and I am having a conversation [with a patient], there are some specific things that I want to do as an endocrinologist. So the system understands that, and it may change the layout to ensure it meets the requirements I need for my endocrinology patients, which is very different from a general surgeon… The system understands that based on your profile, who you are and what you're required to do at that specific point in time," he explained.
The AI is also helping to automate tasks specific to the healthcare staff. "I might be changing a cannula because a patient has complained that it's a bit sore, and the interaction component of that can be recorded."
Additionally, Oracle Health is building multilingual capability and looking to integrate it into existing product sets.
"We are making sure the ecosystem works in a way that is flexible depending on where you are and what you are doing as a clinician, rather than making you change your practices because the technology is fixed and ensuring that it supports what you need to do, but also gives you access to those things wherever you are," Draheim said.
Thus far, Oracle Health has observed noteworthy outcomes, including a 50% reduction in patient interaction documentation.
"The feedback from the clinicians has been very positive because they've seen that it's been less of a burden to what they're doing. We now have over half a million notes being produced across the system," Draheim noted.
Based on their pre- and post-timeframe studies, roughly 45 minutes of clinical administrative tasks per day were saved. "That gave the hospital back roughly about 1,100 days, and that time back is either people going home when they need to, seeing potentially more patients where appropriate, and also being able to do other things which are more important or client-facing, as opposed to spending their time documenting in the system."
The AI features are now live in the US, while beta testing is ongoing in the United Kingdom and preparation is underway in Australia.
