Bill Siwicki

A deep dive into care operating systems, the problems they aim to solve, and how they help improve workforce engagement and satisfaction, explained by Josh Clark, the Institute for Healthcare Improvement's VP of quality and safety operating systems.

A George Mason University expert in nurse burnout also dives into how nurse work scheduling can provide flexibility and improve workforce management and how health IT can support workplace well-being.

Artificial intelligence has elevated the quality and efficiency of documentation, improved the completeness of that documentation and reduced charting time significantly. AI has also enabled more attentive and personalized care.

"When we think of virtual care as an extension of a continuous relationship rather than a transaction, we unlock its true potential for the kids who need it most," says Dr. Patricia Hayes, chief medical officer at Imagine Pediatrics.

The Illinois-based health system has, among many wins, retained 2,400 clinicians and staff who, by traditional patterns, it would not have expected to stay. And it has seen more than a 200% return on every dollar spent on employee tuition.

Sarah Gloyne, RN, nurse supervisor of the innovation design unit at the Omaha-based health system, discusses how to make nurses happy with new technology and shares keys to success with a recent RTLS deployment.

Seventy percent of calls require no human intervention. Data is free of human error. Providers save more than two hours per day. Staff no longer are tied up on calls and patients are kept out of phone trees – no one is placed on hold.

The app – with features galore and other apps intertwined – has seen a fivefold increase in daily use, with data showing that it meets the goal of being a central part of how patients and families interact with the health system.

Taking a patient history upfront via telemedicine has been very fruitful for the high-demand specialty provider. By combining history via virtual care with a then more limited in-person visit, care can be delivered more efficiently – and more patients can be seen.

Yesha Patel, from Keck Medicine of USC, offers a sneak peek at her HIMSS AI in Healthcare Forum presentation, which shows how the health system has pulled off major implementations of AI technologies both acquired and homegrown.