Patient Access

The social media maven’s other heroes include the Clown of Aleppo and the volunteer clinicians who remain in Syria without seeking glory or reimbursement. Bishop also reveals that she was once ranked among the top 10 in the nation for youth equestrian events. 

Success requires finesse on several fronts: engaging clinicians, care givers, IT vendors and patients themselves, all at the same time. 

EHRs have become an integral part of healthcare delivery, but there is a sense that they aren't fulfilling their enormous potential as conduits for personal health information, patient diagnostics, point-of-care decision support and more.

Christine Holt of Holy Redeemer Health System said that the entire patient experience paradigm must include an emotional connection that produces loyalty. 

Christina Hoffman discusses common challenges and suggests that medical schools should teach students creative time management skills to use during patient encounters. 

The provider’s engagement success also enabled it to collect payments more quickly, streamline scheduling and improve patient satisfaction, CIO Paul Shenenberger said. 

The EHR vendor is also bringing the ‘Make More Money with Epic’ campaign, designed to highlight the value clients are reaping from Epic technology and how to replicate it.

Arizona-based Banner Health and Royal Philips have extended their ongoing collaboration on connected health innovations with a 15-year agreement. They plan to determine how telehealth can improve care management for patients with chronic conditions.

The vendor’s healthcare unit teams with InterSystems, LRS, Docuware and others in constructing a cloud-based system.

The veteran chief medical officer on what he’s anticipating at HIMSS17, pet peeves and passions his social media followers don’t already know.