Patient Access

The countdown to HIMSS17 is on.

Those on the forefront of health IT have an unparalleled opportunity to do well by doing good: to introduce the latest innovations that fix the ever-persistent, budget-draining, patient-endangering inefficiencies in healthcare, while capturing new markets and making more money.

Consumerism is no longer a buzzword in healthcare, says Cerner President Zane Burke. As the industry continues to shift, providers should evaluate the care delivery process from the front-end to back-end to identify opportunities for improvement with the consumer in mind.

Healthcare consultant and caregiver Max Stroud said patients need more than a portal because live interactions can uncover things technology alone cannot. 

The health IT industry is diligently working to understand and address the evolution of the healthcare consumer. But it is still a reactive response, rather than the proactive and strategic approach that's needed.

Commonwealth Care Alliance and Penn Medicine are already putting Amazon Alexa to work in early-stage projects that promise to reshape the patient experience. 

Kansas Health Information Network forwards all information, including notes and reports, to patients via a portal. 

LogistiCare manages more than 69 million non-emergency medical trips for about 27 million riders annually. The partnership will increase the company's reach, including commercial, Medicare and Medicaid plan members.

Essential details to help you get the most from your annual conference experience.

Daniels said that Kaiser’s consumer strategy involves aligning design and technology to focus on consumer outreach.