Patient Access

From the rise of Chief Experience Officers and cool new tools to scalable programs, there are a lot of sessions about enhancing the patient experience.

Researchers are investigating whether giving patients consumer-friendly digital tools can help improve adherence to lower readmissions, and they’ll share the results at HIMSS18.

University of Chicago Medicine Chief Experience and Innovation Officer dives into her role and how it can be used to improve patient experiences, engage employees and fuel patient engagement.

While consumerism and retail concepts like customer satisfaction are nothing new to other industries, healthcare has some catching up to do.

The trickiest part is getting people to keep using the devices, even six months is a challenge.

The informatics group says that with big innovation on the horizon it still sees ongoing confusion among developers and clinicians over which CDS and PDS software is considered a "device" and which isn't.

But building the new model of care plans is a difficult task, Mass General geriatrician Terry O’Malley says.

Femwell Group Health Chief Healthcare Innovation Officer Geeta Nayyar explains why it’s important to make sure women have a seat at the table when making strategic tech decisions about patient engagement and other trends.

A consolidated architecture that combines patient EHR data with medication information could enable more informative and actionable medication alert systems, Charlie Hart says.

Chris Mitchell, a business intelligence developer at the University of Virginia Medical Center, will explore the topic in-depth during the HIMSS18 conference in Las Vegas in March.